Frequently Asked Questions

How long does it take to build a website?

Static sites typically take 1–2 weeks; dynamic websites 2–4 weeks; e-commerce platforms 4–8 weeks. Timelines depend on content availability and client approvals.

Is website development a recurring cost?

No. Development is a one-time payment. Only your domain name and hosting renew annually.

Can I update the website content myself?

Yes — Dynamic and E-Commerce packages include a secure admin dashboard for managing pages, images, news and products. Static site updates are handled by our team on request.

What happens if my domain expires?

We send automatic renewal reminders before expiry. A lapsed domain risks losing your name to another registrant — we recommend enabling auto-renewal.

Which domain should I choose — .co.tz or .com?

.co.tz signals strong local presence; .com suits international reach. Many clients register both to protect their name.

Do your packages include professional email?

Yes. Every website package includes professional email accounts on your domain; Silver and Gold hosting include unlimited business mailboxes.

What support do I get after launch?

24/7 monitoring, instant live-chat assistance, and maintenance options covering content updates, security patching, and performance optimization.

Can my hosting grow with my business?

Yes. Our SSD infrastructure is hot-swappable — upgrade from Bronze to Silver to Gold at any moment with zero downtime.

How do payments work?

Every project is quoted individually in TZS based on scope and content. Development fees are one-time; hosting and domains are billed annually. Terms are confirmed in your project quotation.

Will my website work well on mobile phones?

Absolutely. Responsive design is standard on every package, and we test under real Tanzanian mobile network conditions.